Hillary H.
About Hillary H.
Hillary H. is a Senior Manager of UX Research at Thomson Reuters, where she leads a team focused on designing user-centric products for legal professionals. With a diverse background in graphic design and UX research, she has held various roles in notable companies, including Skillcrush and Nerdery.
Current Role as Senior Manager, UX Research
Hillary H. currently serves as Senior Manager of UX Research at Thomson Reuters, a position she has held since 2022. In this role, she manages a team dedicated to innovating user experiences for legal professionals, utilizing WestLaw, a tool that generates significant annual revenue. Her focus is on enhancing B2B e-commerce platform design, ensuring that user-centric products are developed to meet the needs of customers.
Previous Experience at Thomson Reuters
Prior to her current role, Hillary worked at Thomson Reuters as Principal UX Researcher for a period of five months in 2022. During this time, she contributed to user experience research initiatives that aimed to improve the usability and functionality of Thomson Reuters' products.
Career Background in UX and Design
Hillary has extensive experience in UX and design, having worked in various roles across multiple organizations. She served as Director at Skillcrush from 2015 to 2018, and held positions as Graphic Designer and Web Production Assistant at Minnesota Premier Publications. Additionally, she worked as a Design Researcher at Worrell and as a Director at Nerdery, contributing to her broad skill set in user experience and design.
Educational Qualifications
Hillary holds a Bachelor of Science degree in Graphic Design from the University of Minnesota, where she studied from 2005 to 2009. She also studied Design and Applied Arts at the University of Technology Sydney. Furthermore, she achieved WordPress Development certification through Skillcrush, enhancing her technical skills in web development.
Volunteer Experience and Early Career
Hillary has engaged in volunteer work with AIGA Minnesota from 2008 to 2009, contributing to the design community. Her early career included internships at The Minnesota Daily and Clear Channel Radio, where she gained foundational experience in editorial production and promotions, respectively. These roles helped shape her understanding of design and user engagement.