Holly Atkin
About Holly Atkin
Holly Atkin is a Customer Support Manager at Thomson Reuters, where she has worked since 2019. She has a background in customer support and account management, with previous roles at Unum UK and Thomson Reuters.
Work at Thomson Reuters
Holly Atkin has been employed at Thomson Reuters since 2015. She initially served as a Customer Support Executive for one year before advancing to the role of Senior Customer Support Executive from 2016 to 2019. In 2019, she was promoted to Customer Support Manager, a position she has held for five years. Throughout her tenure, she has contributed to enhancing customer support operations in Mytholmroyd, England.
Previous Experience at Unum UK
Prior to her time at Thomson Reuters, Holly Atkin worked at Unum UK. She began as an Account Executive from 2011 to 2013, where she was based in Basingstoke, Hampshire. Following this role, she transitioned to Claims Management Specialist, serving from 2013 to 2015. Her experiences at Unum UK provided her with a solid foundation in customer service and claims management.
Education and Expertise
Holly Atkin holds a Bachelor of Arts degree in Sociology from the University of Birmingham, which she completed from 2007 to 2010. She furthered her education by obtaining a Postgraduate Certificate in Education (PGCE) in Early Childhood Education and Teaching from the University of Reading, where she studied from 2010 to 2011. Her educational background supports her expertise in customer support and management.
Background
Holly Atkin has built a career in customer support and management, with a focus on the insurance and financial services sectors. Her professional journey includes significant roles at Unum UK and Thomson Reuters, where she has developed skills in customer relations and claims management. Her academic credentials in sociology and education contribute to her understanding of client needs and service delivery.