Houston Fowler

Houston Fowler

Customer Success Manager, Thought Trace @ Thomson Reuters

About Houston Fowler

Houston Fowler is a Customer Success Manager at Thomson Reuters, with a background in finance and customer service. He has held various roles in companies such as ThoughtTrace, Trintech, and rokrbox, accumulating experience in customer success and professional services.

Current Role at Thomson Reuters

Houston Fowler currently serves as a Customer Success Manager at Thomson Reuters, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and maximizing the value of the company's products and services. His experience in customer success enables him to effectively address client needs and foster strong relationships.

Previous Experience at ThoughtTrace

Before joining Thomson Reuters, Houston Fowler worked as a Customer Success Manager at ThoughtTrace from 2021 to 2022. During his tenure, he was responsible for managing client accounts and enhancing customer engagement. His role involved collaborating with clients to understand their requirements and ensure successful implementation of the company's solutions.

Professional Background at Trintech

Houston Fowler has extensive experience at Trintech, where he held multiple roles. He served as a Professional Services Consultant from 2018 to 2019, providing expert guidance to clients. He also worked as a Financial Analyst from 2017 to 2018, analyzing financial data and supporting decision-making processes. Additionally, he was a Customer Success Manager at Trintech from 2019 to 2021, focusing on client retention and satisfaction.

Educational Background at Texas A&M University

Houston Fowler studied at Texas A&M University, where he earned a Bachelor of Business Administration (BBA) with a concentration in Finance. His studies spanned from 2013 to 2017, providing him with a solid foundation in financial principles and business management.

Early Career Experience

Houston Fowler began his career in various roles that contributed to his professional development. He worked as a Client Care Representative at rokrbox in 2014, where he focused on customer support. He also held an internship as a Loan Operations Intern at Benchmark Bank in 2016, gaining insights into banking operations. Additionally, he worked as a Survey Team Rodsman at Bury, Inc. in 2015, which provided him with practical experience in the field.

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