Ian Hsieh
About Ian Hsieh
Ian Hsieh is a Technical Support Specialist at Thomson Reuters, where he has worked since 2005. He holds a Bachelor's Degree in Management Information Systems from The University of Texas at Arlington and has completed continuing education in Cisco at North Lake College.
Work at Thomson Reuters
Ian Hsieh has been employed at Thomson Reuters since 2005, serving as a Technical Support Specialist for 19 years. In this role, he provides technical assistance and support to clients, ensuring that their needs are met efficiently. His long tenure at the company highlights his commitment to customer service and technical proficiency.
Education and Expertise
Ian Hsieh earned a Bachelor’s Degree in Management Information Systems from The University of Texas at Arlington. Additionally, he pursued further education at North Lake College, focusing on Cisco technologies. This educational background equips him with a solid foundation in both management and technical skills relevant to his role in technical support.
Background
Ian Hsieh's professional journey is marked by his dedication to the field of technical support. His experience spans nearly two decades at Thomson Reuters, where he has developed expertise in troubleshooting and resolving technical issues. His educational pursuits in management information systems and Cisco further enhance his capabilities in the technology sector.
Professional Development
Ian Hsieh has engaged in continuing education focused on Cisco technologies at North Lake College. This commitment to professional development reflects his proactive approach to staying updated with industry standards and advancements, which is essential for his role as a Technical Support Specialist.