Iván Puglisi
About Iván Puglisi
Iván Puglisi is a Field Support On Site Analyst with extensive experience in technical support roles across various companies, including Thomson Reuters and HCL Technologies. He has a background in information technology and has studied at multiple institutions, achieving certifications in ethical hacking and network administration.
Work at Thomson Reuters
Iván Puglisi has been employed at Thomson Reuters since 2020, serving as a Field Support On Site Analyst. His role involves providing on-site support for users within the organization. This position is based in Ciudad autónoma de Buenos Aires, Argentina. Puglisi's responsibilities include resolving technical issues and ensuring efficient operation of software platforms utilized by the company.
Current Position at HCL Technologies
In addition to his role at Thomson Reuters, Iván Puglisi has also been working at HCL Technologies since 2020 as a Field Support On Site Analyst. He performs similar functions in this position, focusing on delivering technical support and assistance to users. His work at HCL Technologies is also located in Ciudad autónoma de Buenos Aires, Argentina.
Education and Expertise
Iván Puglisi has a diverse educational background. He studied at E.E.M.N°2, where he achieved a degree in Humanidades from 2005 to 2009. He furthered his education at Centro de e-Learning UTN FRBA, earning a certification as an Experto Universitario en Hacking Etico in 2019. Puglisi also studied at Instituto Argentino de Computacion (IAC), obtaining a certification in Montaje y Administracion de Redes Locales in 2012. His expertise includes resolving issues related to Windows, Office 365, Ping ID, and Vip Access platforms.
Previous Work Experience
Iván Puglisi has accumulated extensive experience in technical support roles prior to his current positions. He worked at Syngenta as Field Technical Support from 2015 to 2016 and at Mondelēz International from 2012 to 2014. Additionally, he held positions at Hewlett Packard Enterprise, DXC Technology, Ericsson, Eli Lilly and Company, and Coca Cola Andina Argentina. His roles primarily focused on providing field technical support across various organizations.
Language Proficiency
Iván Puglisi has pursued language studies to enhance his communication skills. He attended Oxford English Academy, where he studied English and achieved Adults Elementary A in 2018 and Adults Elementary B from 2018 to 2019. This education supports his ability to interact effectively in a multilingual work environment.