James Fischer
About James Fischer
James Fischer serves as the Senior Manager of Onesource Support at Thomson Reuters, where he has worked since 2005. He focuses on implementing data visualization software and enhancing customer support operations in Toronto, Ontario, Canada.
Work at Thomson Reuters
James Fischer has held the position of Senior Manager, Onesource Support at Thomson Reuters since 2005. With 19 years of experience in this role, he operates from Toronto, Ontario, Canada. In this capacity, he leads teams dedicated to enhancing customer self-service capabilities. His work focuses on providing actionable customer support intelligence tailored for corporate executives, ensuring that clients receive effective and efficient support.
Education and Expertise
James Fischer studied at Texas Tech University, where he earned a Bachelor of Business Administration with a focus on Finance from 1977 to 1981. This educational background has equipped him with a strong foundation in business principles and financial analysis, which he applies in his current role at Thomson Reuters.
Background
James Fischer has a long-standing career in customer support management, particularly within the financial services sector. His role at Thomson Reuters emphasizes the importance of innovative strategies in creating more efficient support operations. He has a commitment to implementing data visualization software, which aims to provide new insights into business operations.
Achievements
In his role as Senior Manager, Onesource Support, James Fischer has successfully led initiatives that enhance customer self-service capabilities. He has been instrumental in developing strategies that improve support operations, demonstrating a focus on innovation and efficiency in customer service.