James Neudauer
About James Neudauer
James Neudauer is an Application Support Specialist currently employed at Thomson Reuters since 2022. He has a diverse background in technical support and call center roles, with previous positions at companies such as Softtek, Best Buy, Target, and McKesson.
Current Role at Thomson Reuters
James Neudauer serves as an Application Support Specialist at Thomson Reuters, a position he has held since 2022. He works in Eagan, Minnesota, and is responsible for providing support for application-related issues. His role involves troubleshooting and resolving technical problems to ensure smooth operation of applications within the organization.
Previous Experience in Technical Support
Before joining Thomson Reuters, James Neudauer accumulated extensive experience in technical support roles. He worked at Thomson Reuters Westlaw as a Technical Support Specialist III from 2012 to 2022, where he provided support for legal research applications. Prior to that, he held positions at Softtek as Telecom Support, McKesson as IT Support, and in call center support at Best Buy and Target.
Education and Qualifications
James Neudauer studied at NEI College of Technology, where he earned an Associate of Applied Science degree in Management Information Systems and Services from 2000 to 2001. He furthered his education at Brown College, obtaining a Bachelor of Applied Science (BASc) in Information Technology from 2002 to 2004. His educational background supports his career in application support and technical roles.
Career Timeline
James Neudauer's career spans various roles in technical support and application support. He began his career in 2005 at Target as a Call Center Support representative, followed by a brief stint at Best Buy in 2007. He then worked at McKesson for ten months before joining Thomson Reuters Westlaw in 2012. After a decade in that role, he transitioned to his current position at Thomson Reuters in 2022.