Jamsheer Ali
About Jamsheer Ali
Jamsheer Ali is a Customer Service Engineer with extensive experience in implementing software solutions in the banking sector across Saudi Arabia and the UAE. He has worked for Thomson Reuters in Toronto and Tech Mahindra in Pune since 2015, and previously served as a Kondor+ Technical Consultant at Misys in London.
Work at Thomson Reuters
Jamsheer Ali has been employed at Thomson Reuters as a Customer Service Engineer since 2015. He has accumulated nine years of experience in this role, contributing to the company's operations in Toronto, Ontario, Canada. His responsibilities include delivering quality support for application issues and ensuring customer satisfaction through effective problem resolution.
Work at Tech Mahindra
In addition to his role at Thomson Reuters, Jamsheer Ali has also been working at Tech Mahindra as a Technical Support Engineer since 2015. He has spent nine years in this position, based in Pune, Maharashtra, India. His work involves providing technical assistance and support, ensuring that clients receive timely and effective solutions.
Previous Experience at Misys
Before his current roles, Jamsheer Ali worked at Misys as a Kondor+ Technical Consultant from 2011 to 2014. During this three-year tenure in London, United Kingdom, he focused on delivering technical consulting services related to the Kondor+ software, enhancing the functionality and performance of banking applications.
Education and Expertise
Jamsheer Ali holds a Bachelor of Science degree in Mathematics from the University of Calicut, where he studied from 2003 to 2006. He furthered his education by obtaining a Master's degree in Computer Applications from Pg Center, Kolar, from 2006 to 2009. His academic background provides a strong foundation for his roles in customer service and technical support.