Jane Field
About Jane Field
Jane Field is a Client Services Manager at Thomson Reuters Tax & Accounting, where she has worked since 2010. She has extensive experience in client services and training, having previously held various roles within the company and worked as a Software Training Instructor at ExecuTrain.
Work at Thomson Reuters
Jane Field has been employed at Thomson Reuters Tax & Accounting since 2010, where she serves as the Client Services Manager. In this role, she is responsible for managing the entire service process, ensuring that client needs are met effectively. Prior to her current position, she held the role of Client Services Training Lead from 2008 to 2010 and worked as a Field Service Manager from 1995 to 2008. Throughout her tenure, she has developed strategic relationships with a diverse range of clients, contributing to enhanced client satisfaction and revenue growth.
Education and Expertise
Jane Field earned her Bachelor of Science in Education (BSE) from The University of Kansas, where she studied from 1980 to 1984. She also attended Drake University for two years, from 1978 to 1980. Her educational background has equipped her with the skills necessary to specialize in delivering service and training on complex systems tailored to various client needs. Additionally, her experience as a Software Training Instructor for Microsoft products at ExecuTrain from 1992 to 1995 further solidified her expertise in client training and support.
Background
Jane Field's professional journey includes significant experience in client services and training. She began her career at ExecuTrain as a Software Training Instructor, where she focused on Microsoft products. After that, she joined Thomson Reuters Tax & Accounting, where she has held multiple roles over the years, including Field Service Manager and Client Services Training Lead. Her background reflects a commitment to enhancing client experiences and fostering team success.
Achievements
Jane Field has been recognized for her ability to manage the entire service process effectively, achieving quotas and building successful teams. Her strategic relationship development with clients, ranging from sole practitioners to executives in Fortune 100 and 500 companies, has played a crucial role in enhancing client satisfaction and driving revenue growth. Her contributions to client services have established her as a key player in her organization.