Jean Magno
About Jean Magno
Jean Magno is a Legal Support Specialist at Thomson Reuters, where she has worked since 2019. She has a background in customer relationship management and has held various positions in the customer service sector, including roles at TalentWise and Dell.
Work at Thomson Reuters
Jean Magno has been employed at Thomson Reuters as a Legal Support Specialist since 2019. In this role, she manages subscription services and addresses account-related inquiries. Her responsibilities include processing invoices, refunds, credits, and refund cancellations. Her experience in customer relationship management enhances her effectiveness in this position.
Previous Employment Experience
Prior to her current role, Jean Magno worked at LEARN TO TRADE ™ as a Quality Assurance Analyst for five months in 2018. She also served as a Client Services Business Relationship Executive at TalentWise, a SterlingBackcheck Company, from 2016 to 2018. Her earlier positions include Customer Service Associate II at Dell and Retail Supervisor at du in the United Arab Emirates. She has also held roles such as Senior Customer Service Representative at Stream Global Services and Sales Fraud Analyst at VXI Global Solutions, LLC.
Education and Expertise
Jean Magno studied at Arellano University, where she earned a Bachelor of Psychology in 2017. Her educational background in psychology complements her professional experience, particularly in customer relationship management and legal support. This foundation has contributed to her skill set in handling complex inquiries and managing client relationships effectively.
Background in Customer Relationship Management
Jean Magno has a strong background in customer relationship management and contact centers. This experience spans various roles in different companies, allowing her to develop skills essential for her current position as a Legal Support Specialist. Her expertise in managing client interactions and resolving issues is a key aspect of her professional profile.