Jeffrey Chirakan
About Jeffrey Chirakan
Jeffrey Chirakan is a Senior Capacity Analyst at Refinitiv, with over a decade of experience in capacity management and IT support. He holds multiple certifications and has demonstrated strong analytical and problem-solving skills throughout his career.
Work at Thomson Reuters
Jeffrey Chirakan has been employed at Thomson Reuters as a Capacity Analyst in Service Management since 2011. In this role, he has contributed to various projects and initiatives focused on capacity management and service excellence. His tenure at Thomson Reuters spans over 13 years, during which he has demonstrated a commitment to enhancing service delivery and operational efficiency.
Current Role at Refinitiv
Currently, Jeffrey Chirakan serves as a Senior Capacity Analyst in Service Excellence at Refinitiv, a position he has held since 2018. His work in this role is centered around optimizing capacity management processes and ensuring high service standards. He operates from the Bangkok Metropolitan Area, Thailand, and has accumulated six years of experience in this capacity.
Education and Expertise
Jeffrey Chirakan holds a Bachelor of Business Administration in Marketing from Bangkok University, where he graduated with Second Class Honors in 2005. He has pursued additional training and certifications to enhance his professional skills, including ITIL V.3 certification, MCTS certifications for Windows 7 Configuration and System Center Virtual Machine Manager 2008, and various training programs related to Agile methodologies and business writing.
Professional Development and Training
Throughout his career, Jeffrey has engaged in various professional development activities. He completed a Business Writing Workshop in May 2013 and participated in Problem and Decision Analysis Training in September 2012. Additionally, he undertook Introduction to Agile Training in November 2011, which reflects his commitment to continuous learning and adapting to new technologies.
Background and Previous Experience
Before joining Thomson Reuters, Jeffrey Chirakan worked at Siemens as IT Support from 2009 to 2011. During this time, he gained valuable experience in IT support and management. His earlier roles have contributed to his strong analytical skills, problem-solving abilities, and effective communication and interpersonal skills.