Jeffrey Hale
About Jeffrey Hale
Jeffrey Hale is a Technical Trainer at Thomson Reuters in Ann Arbor, Michigan, with a background in sociology and extensive experience in inventory control and communication software. He has held various roles in different companies, including Customs Specialist at Con-way, Inc. and Corporate Sales Coordinator at Borders.
Work at Thomson Reuters
Jeffrey Hale has been employed at Thomson Reuters as a Technical Trainer since 2014. Based in Ann Arbor, Michigan, he has accumulated ten years of experience in this role. His responsibilities include training staff on various technical aspects and ensuring that team members are proficient in the tools and systems used within the organization.
Previous Employment Experience
Before joining Thomson Reuters, Jeffrey Hale held several positions in different organizations. He worked as a Customs Specialist at Con-way, Inc. from 2011 to 2014. Prior to that, he served as a Corporate Sales Coordinator at Borders from 2008 to 2011. His career began at The Henry Ford, where he worked as a Call Center Supervisor from 2000 to 2008.
Education and Expertise
Jeffrey Hale studied at Michigan State University, where he earned a Bachelor of Arts (B.A.) in Sociology from 1999 to 2005. He also completed his high school education at Flat Rock High School, achieving a diploma from 1995 to 1999. His educational background supports his expertise in training and communication.
Technical Skills and Software Proficiency
Jeffrey Hale possesses extensive experience with Retek/Oracle inventory control software and Avaya Business Communication software. His technical skills contribute to his effectiveness as a Technical Trainer, enabling him to provide comprehensive training on these systems.
Roles and Responsibilities at Borders
During his tenure at Borders, Jeffrey Hale was responsible for quoting potential orders and providing wholesale discount information to sales representatives. This role required strong communication skills and an understanding of sales processes.