Jennifer G. Mc Collum
About Jennifer G. Mc Collum
Jennifer G. Mc Collum is an Application Support Engineer at Thomson Reuters, where she has worked since 2019. She holds an Associate's Degree from Cuyahoga Community College and a Bachelor of Science in Business Administration from the University of North Carolina at Charlotte.
Work at Thomson Reuters
Jennifer G. Mc Collum has been employed at Thomson Reuters as an Application Support Engineer since 2019. In this role, she is responsible for providing technical support and solutions related to application functionality. Her experience at Thomson Reuters spans over five years, during which she has contributed to enhancing application performance and user satisfaction.
Education and Expertise
Jennifer G. Mc Collum holds an Associate’s Degree in General Studies from Cuyahoga Community College, which she completed from 2013 to 2016. She furthered her education at the University of North Carolina at Charlotte, where she earned a Bachelor of Science in Business Administration with a double major in Operations and Supply Chain Management and Management Information Systems in December 2018. Additionally, she attended Columbus State Community College from 1998 to 2000.
Background
Jennifer G. Mc Collum has a diverse professional background that includes roles in various industries. Before her current position, she worked at Ross Stores, Inc. as an Operations Intern for two months in 2017. She also served as a Team Lead at FedEx Express from 1997 to 2003 and held the position of Customer Service Lead/Sales/International Shipping Specialist at Melin Tool Company from 2002 to 2010. Additionally, she gained experience as a Jr. Business Analyst Intern at Dimension Data for one month in 2018.
Professional Experience
Throughout her career, Jennifer G. Mc Collum has accumulated significant experience in operations and customer service. At FedEx Express, she worked for six years, focusing on team leadership and operational efficiency. Her role at Melin Tool Company involved customer service and international shipping, where she developed skills in sales and logistics. These experiences have contributed to her expertise in application support and engineering.