Jennifer Mondal
About Jennifer Mondal
Jennifer Mondal is a Senior Systems Analyst with over 11 years of experience in client-facing roles and more than 2 years in project management and quality assurance. She has a strong background in software applications and business analysis, particularly within the retail, legal, and financial services sectors.
Work at Thomson Reuters
Jennifer Mondal has been employed at Thomson Reuters Westlaw since 2012, where she serves as a Senior Systems Analyst. In this role, she has contributed to various projects and initiatives that enhance the functionality and user experience of the Westlaw platform. Prior to her current position, she worked at Thomson Reuters as a Support Application Analyst from 2007 to 2011. During her tenure, she focused on client support and application management, gaining valuable experience in the legal information services sector.
Education and Expertise
Jennifer Mondal holds a Master of Science degree in Political Science and Community Development from Illinois State University, which she completed from 2004 to 2006. She also earned a Bachelor of Arts degree in Spanish and Political Science from the University of Minnesota-Twin Cities, studying there from 2000 to 2004. Her educational background supports her expertise in systems analysis, particularly within the retail, legal, and financial services sectors.
Background
Jennifer Mondal has over 11 years of experience in direct client-facing roles, where she has focused on enhancing customer satisfaction and engagement. She has more than 2 years of experience in project management and quality assurance, contributing to the successful delivery of various projects. Her career includes a position at Quantum Retail Technology as a Software Application and QA Analyst from 2011 to 2012, where she developed her skills in software applications and business analysis.
Professional Experience
With over 7 years of experience in software applications and business analysis, Jennifer Mondal has worked across multiple sectors, including retail, legal, and financial services. This diverse experience has equipped her with a comprehensive understanding of client needs and project requirements, enabling her to effectively contribute to the development and implementation of software solutions.