Jennifer North
About Jennifer North
Jennifer North serves as the Director Transformation Delivery Lead at Thomson Reuters, a position she has held since 2022. With a career at Thomson Reuters spanning several roles since 2014, she has developed expertise in program management and customer success.
Work at Thomson Reuters
Jennifer North has held multiple positions at Thomson Reuters since 2014. She began her career there as an Implementation Specialist in Professional Services, where she worked for two years. She then progressed to the role of Senior Implementation Specialist from 2016 to 2018. Following this, she served as an Implementation Consultant for nine months in 2018. From 2019 to 2021, she worked as Manager of SMB Professional Services. She transitioned to Senior Manager, Program Manager for NextGen Customer Success from 2021 to 2022. Currently, she is the Director Transformation Delivery Lead, a position she has held since 2022.
Education and Expertise
Jennifer North has a strong educational background. She studied at Washington State University Graduate School and earned a Master of Business Administration (MBA) with a focus on International Business from Washington State University Global Campus. Additionally, she holds a Bachelor's degree in Communication and Science from Marylhurst University, where she also became certified in Conflict Resolution and Mediation. Her educational qualifications support her expertise in transformation delivery and customer success.
Background
Before her extensive career at Thomson Reuters, Jennifer North briefly worked at Allied Systems in 2008 in a Business & Manufacturing role for one month. Her career trajectory reflects a consistent focus on professional services and customer success within the technology sector. She has developed a comprehensive understanding of implementation processes and transformation strategies throughout her various roles.
Achievements
Throughout her career at Thomson Reuters, Jennifer North has contributed to various initiatives aimed at enhancing customer success and service delivery. Her roles have involved significant responsibilities in managing teams and leading transformation projects. Her progression from Implementation Specialist to Director Transformation Delivery Lead highlights her commitment to professional growth and expertise in the field.