Jenny Yagis
About Jenny Yagis
Jenny Yagis is a Senior Client Specialist and Relationship Manager at Refinitiv, where she has worked as a Market Data Specialist since 2018. With extensive experience in client management and technical collaboration, she plays a vital role in enhancing client satisfaction and driving the adoption of new technologies.
Current Role at Refinitiv
Currently, Jenny Yagis serves as a Market Data Specialist and Senior Customer Success Manager for Capital Markets & Advisory at Refinitiv. She has held this position since 2018, accumulating six years of experience in enhancing customer success within the capital markets sector. In her role, she collaborates with the technical team to adapt systems and tools, ensuring that products evolve to meet client expectations. Her focus on client satisfaction drives her efforts to implement innovative solutions that align with client needs.
Experience at Thomson Reuters
Jenny Yagis has extensive experience at Thomson Reuters, where she has worked since 2013 as a Senior Client Specialist and Relationship Manager. Over her 11 years in this role, she has established herself as a subject matter expert for clients utilizing Eikon, Datastream, and ThomsonOne. She actively supports the delivery of services to Corporate Strategy, Investment Banking, and Consultancies, ensuring alignment with client objectives. Additionally, she plays a key role in driving the adoption of new technologies within the client base.
Previous Roles at Thomson Financial
Before her tenure at Thomson Reuters, Jenny Yagis held several positions at Thomson Financial. She began as a Service Manager in 2005 for six months, followed by a role as a Senior Client Specialist from 2006 to 2007. She then served as a Team Leader for Client Specialists from 2007 to 2008. These experiences contributed to her foundational knowledge and skills in client management and service delivery.
Education and Background
Jenny Yagis studied at Sydenham Girls, where she developed the foundational skills that would support her career in client management and financial services. Her educational background has played a role in her professional development, equipping her with the knowledge necessary to excel in her various roles within the financial sector.
Business Development and Client Relations
In her professional capacity, Jenny Yagis generates new business leads by leveraging existing relationships, contributing to the expansion of the client portfolio. Her ability to foster strong client relationships has been instrumental in her success across various roles. She actively engages with clients to understand their needs and align services accordingly, ensuring a high level of customer satisfaction.