Jessie Martin
About Jessie Martin
Jessie Martin is the Team Lead of ONESOURCE Support at Thomson Reuters, where he has worked since 2020. He has a background in accounting and finance, with previous roles in product support and customer service.
Current Role at Thomson Reuters
Jessie Martin currently serves as the Team Lead for ONESOURCE Support at Thomson Reuters. In this role, she has been responsible for overseeing the support team since January 2020. Her leadership involves managing team operations and ensuring effective support for ONESOURCE products.
Previous Experience at Thomson Reuters
Jessie Martin has held multiple positions at Thomson Reuters, starting as a Product Support Representative II from 2016 to 2019. She then progressed to a Product Support Specialist role from 2019 to 2020. Her experience at Thomson Reuters spans over four years, during which she developed expertise in product support and customer service.
Education and Expertise
Jessie Martin studied at Oklahoma State University, where she earned a degree in Industrial Engineering from 2010 to 2012. She also attended Southeastern Oklahoma State University, focusing on Business with a concentration in Accounting and Finance from 2013 to 2015. Additionally, she completed her Bachelor of Business Administration at the University of North Texas in 2016.
Background in Customer Service
Before her tenure at Thomson Reuters, Jessie Martin gained valuable customer service experience at CVS Health, where she worked for six months in 2014. She also held a position as a Business Research Development Associate at MaguireZay for three months in 2014. This background has contributed to her skills in client relations and support.
Academic Achievements
Jessie Martin completed her high school education at J. J. Pearce High School, graduating with a GPA of 3.75. Her academic journey continued at Southeastern Oklahoma State University and the University of North Texas, where she focused on business-related studies, culminating in a Bachelor of Business Administration.