Jim Dowden
About Jim Dowden
Jim Dowden serves as the Director of Service Delivery at Thomson Reuters, where he has worked since 2008. He specializes in transitioning strategy into action, particularly in building offshore teams, and has extensive experience in the financial services sector.
Work at Thomson Reuters
Jim Dowden has served as Director Service Delivery at Thomson Reuters since 2008, contributing to the organization for 16 years in London, United Kingdom. In this role, he focuses on transitioning strategy into actionable results, particularly in the development and enhancement of offshore teams. His leadership in service delivery has been instrumental in aligning operational capabilities with business objectives.
Education and Expertise
Jim Dowden holds multiple degrees, including an MSc in International Business Economics from the University of the West of England, which he completed from 1994 to 1996. He also earned a Master of Laws (LLM) in Technology and Intellectual Property Law from the University of Liverpool between 2012 and 2015. Additionally, he obtained a BA(Hons) in Business Studies from the University of the West of England from 1988 to 1994. His educational background supports his expertise in applying technology and business strategies within the financial services sector.
Background
Before joining Thomson Reuters, Jim Dowden worked as a Principal Consultant at Cap Gemini Ernst & Young from 1997 to 2001. He also served as a Project Manager at Nationwide Building Society from 1990 to 1996. His diverse professional experiences have equipped him with a robust understanding of project management and consulting within the financial services industry.
Achievements
Jim Dowden has a proven track record in implementing large client programs and driving organizational change. His efforts have focused on enhancing revenue, margin, and customer satisfaction. He is experienced in managing global teams and possesses a blend of technical, business, and cross-cultural skills that contribute to his effectiveness in service delivery and organizational transformation.