Jim Tanos

Jim Tanos

Technical Support Analyst @ Thomson Reuters

About Jim Tanos

Jim Tanos is a Technical Support Analyst at Thomson Reuters, where he has worked since 2019 in the Toronto, Canada area. He has previous experience as a Site Field Tech and Installation Specialist at Silverware POS and as a Service Desk Analyst at Black & McDonald Limited.

Work at Thomson Reuters

Jim Tanos has been employed at Thomson Reuters since 2019, serving as a Technical Support Analyst. His role involves providing technical assistance and support to users, ensuring the smooth operation of software and systems. Based in the Toronto, Canada Area, he has accumulated five years of experience in this position, contributing to the company's commitment to delivering high-quality service and support.

Previous Experience at Silverware POS

Before joining Thomson Reuters, Jim Tanos worked at Silverware POS from 2005 to 2009. In his role as Site Field Tech and Installation Specialist, he was responsible for the installation and maintenance of point-of-sale systems. This position allowed him to develop hands-on technical skills and experience in customer service within the technology sector.

Experience at Black & McDonald Limited

Jim Tanos worked at Black & McDonald Limited from 2012 to 2019 as a Service Desk Analyst. In this role, he provided support and troubleshooting for various technical issues, enhancing his expertise in service desk operations. His seven years at this company contributed to his professional development in technical support and customer service.

Career Overview

Jim Tanos has a diverse career in technical support and field service roles. His professional journey includes significant experience at Thomson Reuters, Silverware POS, and Black & McDonald Limited. This background has equipped him with a solid foundation in technical troubleshooting and customer service, making him a valuable asset in the technology sector.

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