Jinwoo Park
About Jinwoo Park
Jinwoo Park is a Senior Support Analyst at Thomson Reuters in Toronto, ON, where he has worked since 2018. He has a background in computer science and previous experience as a support engineer at several companies, including OLAP Vision, Vena Solutions, and SAP.
Work at Thomson Reuters
Jinwoo Park has been employed at Thomson Reuters as a Senior Support Analyst since 2018. In this role, he is responsible for providing technical support and ensuring the smooth operation of various software solutions. His experience in this position spans over six years, during which he has developed expertise in addressing client inquiries and resolving technical issues. The Toronto, ON location serves as his base of operations.
Previous Experience in Technical Support
Prior to his current role, Jinwoo Park worked as a Support Engineer at OLAP Vision for six months in 2018. He also held a position as a Support Engineer at Vena Solutions from 2017 to 2018, where he gained valuable experience in customer support and technical troubleshooting. Additionally, he worked at SAP as a Support Engineer from 2015 to 2016, further enhancing his skills in the technical support field.
Education and Expertise
Jinwoo Park earned a Bachelor of Science (BSc) degree in Computer Science from Ryerson University. His studies took place from 2012 to 2017, providing him with a solid foundation in computer science principles and practices. This educational background supports his technical roles in the industry, equipping him with the necessary knowledge to excel in support and engineering positions.
Career Timeline
Jinwoo Park's career in technical support began with his role at SAP from 2015 to 2016. He then transitioned to Vena Solutions, where he worked from 2017 to 2018. Following this, he spent six months at OLAP Vision before joining Thomson Reuters in 2018. His career trajectory illustrates a consistent focus on support engineering within the technology sector.