Joe Hamilton
About Joe Hamilton
Joe Hamilton is a Senior DevOps Engineer at Thomson Reuters in Bengaluru, India, with a background in Electronics and Communication Engineering. He has extensive experience in cloud infrastructure deployment, security measures, and IT service management.
Work at Thomson Reuters
Joe Hamilton has been employed at Thomson Reuters since 2017, progressing through various roles. He started as a Trainee and then served as an Associate Systems Engineer from 2018 to 2019. Following this, he worked as a Systems Engineer from 2020 to 2022. Currently, he holds the position of Senior DevOps Engineer, a role he has maintained since 2022 in Bengaluru, Karnataka, India. His tenure at Thomson Reuters has involved significant contributions to cloud infrastructure and IT service management.
Education and Expertise
Joe Hamilton earned his Bachelor of Engineering (B.E.) in Electronics and Communication Engineering from PSNA College of Engineering and Technology in Dindigul, completing his studies from 2013 to 2017. He further advanced his education by obtaining a Postgraduate Program in Cloud Computing from Great Learning, which he completed in 2022. His educational background supports his extensive expertise in cloud technologies and IT service management.
Background
Joe Hamilton began his professional career at Thomson Reuters as a Trainee in 2017. He transitioned to Oracle as a Cloud Engineer for eight months in 2019 before returning to Thomson Reuters. His roles have included Associate Systems Engineer and Systems Engineer, leading to his current position as Senior DevOps Engineer. His experience spans various aspects of IT operations, cloud infrastructure, and security.
Technical Skills and Tools
Joe Hamilton possesses strong technical skills in cloud computing and IT service management. He has extensive experience in hardening Windows 2016 OS and has developed automated solutions for deploying cloud infrastructure using tools such as Terraform, CloudFormation, and Ansible. He is proficient in AWS services, including EC2, Load Balancing, and VPC-Peering, and utilizes ITIL frameworks to enhance IT service delivery. Additionally, he has a strong understanding of VMware features like High Availability and Fault Tolerance.
Project Management Practices
In his professional roles, Joe Hamilton incorporates enterprise agile practices from the Scaled Agile Framework (SAFe) into project management. This approach allows him to effectively manage projects and deliver results in a dynamic environment. His familiarity with IT Operations Management on the ServiceNow platform further enhances his capabilities in managing IT services efficiently.