Joe Porwoll
About Joe Porwoll
Joe Porwoll is a Senior Business Operations Manager at Thomson Reuters, focusing on customer journey management and SaaS contract renewals. He has extensive experience in customer advocacy and business intelligence, with a career spanning various roles in financial analysis and business operations.
Work at Thomson Reuters
Joe Porwoll has been serving as a Senior Business Operations Manager at Thomson Reuters since 2021. In this role, he focuses on customer journey management and SaaS contract renewals. His previous positions at Thomson Reuters include Senior Financial Analyst, Business Operations Manager, and Financial Analyst II, spanning from 2012 to 2020. This extensive tenure has allowed him to develop a deep understanding of the company's operations and customer success strategies.
Education and Expertise
Joe Porwoll earned a Bachelor of Arts (B.A.) degree in Economics and Political Science from St. Olaf College, completing his studies from 2006 to 2010. His educational background provides a strong foundation for his expertise in customer advocacy and business intelligence, which are critical components of his current role in business operations.
Background
Before joining Thomson Reuters, Joe Porwoll worked as a Financial Analyst at Digital River from 2010 to 2012. He then transitioned to Thomson Reuters, where he held various financial analyst positions before advancing to business operations roles. His career path reflects a consistent focus on financial analysis and operations management within the technology and legal sectors.
Achievements
Throughout his career, Joe Porwoll has gained extensive experience in managing customer success operations and CRM platform administration, particularly for software and content solutions in the Corporate Legal space. His roles have equipped him with the skills necessary to enhance customer experiences and drive operational efficiency.