Joel Furze
About Joel Furze
Joel Furze is a Client Specialist at Thomson Reuters and a Customer Success Manager at Refinitiv, with over 21 years of experience in the industry. He holds a Bachelor of Science (Hons) in Forestry from the University of Wales, Bangor.
Work at Thomson Reuters
Joel Furze has been employed at Thomson Reuters since 2009, serving as a Client Specialist for 15 years. In this role, he focuses on client engagement and support, ensuring that clients receive the necessary assistance and resources to maximize their use of Thomson Reuters products and services.
Current Role at Refinitiv
Since 2018, Joel Furze has held the position of Customer Success Manager at Refinitiv in London, United Kingdom. In this capacity, he is responsible for fostering customer relationships and ensuring client satisfaction with Refinitiv's offerings. His role emphasizes the importance of customer success in the financial services sector.
Education and Expertise
Joel Furze studied at the University of Wales, Bangor, where he earned a Bachelor of Science (Hons) in Forestry from 1999 to 2004. This educational background provides him with a solid foundation in environmental sciences, which may inform his approach to client management and customer success.
Professional Background
With over 21 years of experience in client-facing roles, Joel Furze has developed a strong background in customer service and client relationship management. His tenure at both Thomson Reuters and Refinitiv highlights his commitment to supporting clients in the financial and information services industries.