John Mc Iver, Lean Six Sigma Master Black Belt
About John Mc Iver, Lean Six Sigma Master Black Belt
John Mc Iver is a Lean Six Sigma Master Black Belt and Director of Business Process at Thomson Reuters, where he has worked since 2007. He previously spent over three decades at Ford Motor Company, where he earned multiple quality awards for his contributions to process improvement.
Work at Thomson Reuters
John Mc Iver has served as the Director of Business Process at Thomson Reuters since 2007. In this role, he has focused on enhancing business processes through the application of Lean Six Sigma methodologies. His responsibilities include leading initiatives to improve operational efficiency and effectiveness. He has implemented just-in-time training using online courses, supplemented by personal instruction, to ensure that staff are equipped with the necessary skills when new tools are introduced. Additionally, he has created measurement and reporting systems to monitor performance against service level agreements (SLAs) and organizational objectives.
Previous Experience at Ford Motor Company
John Mc Iver worked at Ford Motor Company for a total of 33 years, holding the position of Lean Six Sigma Master Black Belt from 1974 to 2007. During his tenure, he managed large-scale projects and received three quality awards for his contributions. He also served as a Six Sigma Black Belt from 2001 to 2003 in Dearborn, Michigan. His efforts included standardizing the use of statistical tools such as Minitab, Visio for process mapping, and Excel for data manipulation, which helped institutionalize Lean Six Sigma as the standard process for improvement within the organization.
Education and Expertise
John Mc Iver holds a Bachelor of Business Administration (B.B.A.) degree in Accounting and Quantitative Methods from The University of Texas at El Paso. He also pursued Graduate Studies in Management Information Systems at New Mexico State University. His educational background has equipped him with the skills necessary for managing complex business processes and implementing data-driven approaches to process improvement.
Achievements in Process Improvement
Throughout his career, John Mc Iver has been instrumental in managing change towards a structured, data-driven approach to process improvement. He has built new, cross-functional teams for each Lean Six Sigma project, empowering them to achieve predefined and measurable project objectives. His leadership in creating effective measurement and reporting systems has contributed to the successful monitoring and control of performance within organizations.