Jonathan Stephens
About Jonathan Stephens
Jonathan Stephens is a Systems Engineering Lead at Thomson Reuters, with a diverse background in systems engineering and management across various companies, including Vodafone UK and Integration Point, Inc. He holds a Bachelor of Commerce degree from the University of Natal and has extensive experience in global trade operations and integration management.
Current Role at Thomson Reuters
Jonathan Stephens serves as the Systems Engineering Lead at Thomson Reuters, a position he has held since 2020. In this role, he is responsible for overseeing systems engineering projects and leading technical teams to ensure successful implementation of solutions. His experience in the field contributes to the development and optimization of systems that support the company's operations.
Previous Experience at Thomson Reuters
Before his current role, Jonathan worked at Thomson Reuters as a Support Manager and Systems Engineer from 2019 to 2020. During this time, he focused on providing technical support and engineering solutions to enhance system performance and user experience. His contributions during this period laid the groundwork for his advancement to Systems Engineering Lead.
Professional Background at Vodafone UK
Jonathan has extensive experience with Vodafone UK, where he held multiple positions from 2002 to 2009. His roles included Call Centre Agent, Network Error Handler, New Business Integration Analyst, New Business Integration Manager, and Head of New Business Integration. This diverse experience provided him with a strong foundation in operations management and customer support within the telecommunications sector.
Experience at Integration Point, Inc.
At Integration Point, Inc., Jonathan worked in various capacities from 2013 to 2018. He served as Global Trade Operations (Support) Manager and Country Manager, followed by a role as System Engineering Manager focusing on AI Research and Development. His tenure at Integration Point involved managing operations and leading engineering initiatives that integrated advanced technologies into business processes.
Education and Academic Background
Jonathan studied at the University of Natal, where he earned a Bachelor of Commerce (B.Com.) degree in Law from 1998 to 2001. His educational background also includes attendance at Maritzburg College from 1993 to 1997 and Scottsville Primary School from 1986 to 1992. This academic foundation has contributed to his analytical skills and understanding of business operations.