Joost Ruiter
About Joost Ruiter
Joost Ruiter is a Senior Client Success Consultant with extensive experience in client success consulting, currently working at Thomson Reuters in Toronto. He has a diverse background in technology, communications, and project management, having previously held positions at Highq and Allen & Overy.
Work at Thomson Reuters
Joost Ruiter has served as a Senior Client Success Consultant at Thomson Reuters since 2019. In this role, he focuses on enhancing client satisfaction and ensuring successful implementation of Thomson Reuters' solutions. His position involves collaborating with clients to understand their needs and provide tailored support, contributing to the overall success of the organization.
Work at Highq
Prior to his current role, Joost Ruiter worked at Highq as a Customer Success Manager EMEA from 2017. His responsibilities included managing client relationships and driving product adoption across the EMEA region. This position allowed him to leverage his expertise in client success consulting, which he has been involved in since at least 2019.
Previous Experience at Allen & Overy
Joost Ruiter worked at Allen & Overy as a Technology Specialist from 2010 to 2017. During his tenure, he contributed to the integration of technology solutions within the firm, enhancing operational efficiency and client service delivery. His experience in this role laid the foundation for his subsequent positions in client success consulting.
Education and Expertise
Joost Ruiter studied Engineering at the Amsterdam University of Applied Sciences from 2003 to 2009. His educational background supports his expertise in various areas, including social media, communications, sales, product development, software testing, and project management. He combines these skills to work effectively as a technological generalist.
Early Career Background
Joost Ruiter's early career includes roles such as Junior Recruitment Consultant at Adnexus Recruitment Services from 2006 to 2007, and Telemarketeer and Inbound Service Representative at Nationale Postcode Loterij from 2003 to 2005. He also worked as a Global Content Manager at Philips for one year in 2000. These positions provided him with diverse experiences that contributed to his professional development.