Juhani Malmborg
About Juhani Malmborg
Juhani Malmborg is a Senior Product Support Specialist at Thomson Reuters, where he has worked since 2017. He has extensive experience in technical support and billing solutions, particularly in legal billing standards.
Work at Thomson Reuters
Juhani Malmborg has been employed at Thomson Reuters since 2017, serving as a Senior Product Support Specialist. In this role, he provides expert support on invoicing solutions, specifically for both LEDES and non-LEDES formats. His responsibilities include effectively communicating complex billing issues to clients and colleagues, which highlights his strong communication skills in technical environments. Malmborg is also a key member of the UK Support team for Legal Tracker, a widely implemented system in corporate legal departments and law firms globally.
Previous Experience at British Airways London Eye
Before joining Thomson Reuters, Juhani Malmborg worked at British Airways London Eye as a Team Leader from 2004 to 2008. During his four years in this position, he was responsible for overseeing operations and managing team performance in a high-traffic tourist attraction in London, United Kingdom. This experience contributed to his leadership and operational management skills.
Experience at Apple as Certified Mac Technician
Juhani Malmborg worked at Apple as a Certified Mac Technician from 2008 to 2016. Over the course of eight years, he developed technical expertise in Apple products and provided customer support. His role involved troubleshooting and resolving technical issues, which enhanced his problem-solving skills and technical knowledge.
Education and Expertise
Juhani Malmborg studied at Lagmansgymnasiet, where he achieved a degree in Business and Administration from 1999 to 2002. This educational background provided him with foundational knowledge in business principles, which he applies in his current role. His expertise in legal billing standards, particularly in invoicing solutions, further complements his professional qualifications.
Early Career at Statoil Fuel & Retail AS
Juhani Malmborg began his career at Statoil Fuel & Retail AS, where he worked as a Cashier from 2002 to 2003 for a period of seven months. This early experience in the retail sector allowed him to develop customer service skills and gain insights into financial transactions.