Julie Ramos
About Julie Ramos
Julie Ramos is an Advanced Support Executive at Thomson Reuters, specializing in EIKON Research & Advisory Management applications. She has over ten years of experience in data support for the investment management sector.
Work at Thomson Reuters
Julie Ramos has served as an Advanced Support Executive at Thomson Reuters since 2014. In this role, she provides specialized support for EIKON Research & Advisory Management applications. Her work focuses on delivering data support tailored specifically for the investment management sector. Based in Toronto, Ontario, Canada, she has accumulated a decade of experience in this position, contributing to the efficiency and effectiveness of the applications used by clients.
Previous Experience in Customer Service
Before joining Thomson Reuters, Julie Ramos worked at Bank of America as a Customer Service Associate from 2013 to 2014. In this role, she gained valuable experience in customer interactions and support. Prior to her tenure at Bank of America, she was employed at Convergys as a Senior Customer Service Associate from 2011 to 2013. This position allowed her to further develop her customer service skills and understand client needs in a fast-paced environment.
Education and Expertise
Julie Ramos earned her Bachelor's degree in English Language Arts and Teacher Education from Bulacan State University, where she studied from 2007 to 2011. This educational background has provided her with strong communication skills and a solid foundation in language arts, which she applies in her professional roles.
Background
Julie Ramos has a diverse professional background that includes significant experience in customer service and specialized support roles. Her career began in customer service, where she developed essential skills that have been beneficial in her current position. She has consistently focused on roles that require a strong understanding of client needs and technical support.