Julie Wagner, Ccba
About Julie Wagner, Ccba
Julie Wagner is a Lead Business Systems Analyst specializing in Salesforce and Conga CPQ, currently employed at Thomson Reuters. With a background in journalism and extensive experience in business analysis and process improvement, she has held various roles at Thomson Reuters and other organizations over her career.
Work at Thomson Reuters
Julie Wagner has held multiple positions at Thomson Reuters, contributing to various aspects of the company's operations. She worked as a Customer Service Representative from 2003 to 2005, followed by a role as Senior Billing Specialist from 2005 to 2008. She then served as an Associate Analyst from 2008 to 2010. After a brief period as a QA Engineer, she transitioned to a Data Analyst role from 2014 to 2016. Wagner continued her career at Thomson Reuters as a Senior Process Specialist from 2016 to 2019 and as a Lead Business Analyst from 2019 to 2021. Since 2021, she has been working as a Lead Business Systems Analyst specializing in Salesforce and Conga CPQ.
Education and Expertise
Julie Wagner studied at the University of Minnesota, where she earned a Bachelor of Arts degree in Communication Studies from 1986 to 1990. Additionally, she attended the Defense Information School, focusing on Media Relations and achieving a background in Journalism. Wagner possesses expertise in Conga CPQ, a tool that facilitates the configuration, pricing, and quoting of complex products and services. She also demonstrates strong skills in business process mapping, which supports the alignment of technology solutions with business objectives.
Background
Julie Wagner has a diverse professional background that includes roles in various industries. Before her tenure at Thomson Reuters, she worked as a Customer Relations Manager at Northwest Airlines from 2001 to 2003 and as a Reservations Sales Agent from 1999 to 2001. She also served in the United States Army Reserve as a Journalist with the 364th Public Affairs Detachment from 1987 to 1996. Her experience extends to the media sector, where she worked as an Editor and Agate Editor at the St. Paul Pioneer Press from 1995 to 1999.
Achievements
Throughout her career, Julie Wagner has played a significant role in enhancing business processes and strategies. At Thomson Reuters, she was instrumental in defining future state capabilities for business segments, which improved the Go To Market strategy and enhanced the experience for Sales Representatives through the implementation of Conga Order Capture. Her ability to manage and improve business processes through effective backlog maintenance and scope management has been a key aspect of her professional contributions.
Professional Experience Outside Thomson Reuters
In addition to her extensive experience at Thomson Reuters, Julie Wagner has worked in various roles outside the organization. She served as a QA Engineer at Digital River for four months in 2014 and as a Software Quality Systems Analyst at Flagstone Foods for six months in the same year. These positions further developed her skills in quality assurance and system analysis.