Kacie Kloempken
About Kacie Kloempken
Kacie Kloempken is a Solutions Account Manager at Thomson Reuters, with extensive experience in account management and client services across various industries. She has held positions at Surescripts, Wealth Enhancement Group, and Wells Fargo, and has a Bachelor's Degree from the University of Minnesota.
Current Role at Thomson Reuters
Kacie Kloempken serves as a Solutions Account Manager at Thomson Reuters, a position she has held since 2019. In this role, she focuses on delivering solutions that meet client needs and enhance their operational efficiency. Kacie has been involved in managing significant projects, including the sunset of the Med History Populations product, where she ensured a smooth transition for customers to a new standard. Her leadership in the Critical Performance Improvement program highlights her commitment to advocating for quality prescriptions and patient safety.
Experience at Surescripts
Kacie Kloempken has been working as an Account Manager in Health Technology at Surescripts since 2020. Her role involves managing client relationships and ensuring the delivery of health technology solutions. Kacie's experience in this position builds on her extensive background in client service and account management, contributing to her effectiveness in addressing client needs and driving successful outcomes.
Previous Positions and Responsibilities
Before her current roles, Kacie worked at several organizations. She was a Client Service Manager at Wealth Enhancement Group from 2013 to 2019, where she managed client interactions and service delivery. Prior to that, she served as a Loan Specialist at Wells Fargo from 2011 to 2014, focusing on inbound sales. Kacie began her career as a Server at Champps Americana from 2006 to 2010, gaining foundational experience in customer service.
Educational Background
Kacie Kloempken studied at the University of Minnesota, where she earned her Bachelor’s Degree from 2004 to 2007. Her education provided her with essential knowledge and skills that have supported her career in account management and client services across various industries.
Communication and Skills Improvement Initiatives
Kacie hosts and presents a quarterly Communication and Skills Improvement session for approximately 120 attendees. These sessions focus on enhancing communication skills and conflict resolution techniques, reflecting her commitment to professional development and effective teamwork in her work environment.