Kanupriya Singh
About Kanupriya Singh
Kanupriya Singh is an Operational Engineer at Thomson Reuters in Toronto, Ontario, Canada, where she has worked since 2015. She specializes in diagnosing and troubleshooting system and network issues while facilitating communication among support teams.
Work at Thomson Reuters
Kanupriya Singh has been employed at Thomson Reuters since 2015, serving as an Operational Engineer. In this role, she initiates and coordinates follow-up on pending application, system, and network issues, ensuring that they are addressed by the appropriate teams. Singh provides diagnostic and troubleshooting support for various systems and applications, assisting customers with their technical needs. Her responsibilities also include facilitating communication between shift personnel and other support teams to maintain service level agreements.
Education and Expertise
Kanupriya Singh earned a Bachelor's degree in Computer Science from Srinivas Institute of Technology, where she studied from 2010 to 2014. This educational background has equipped her with the necessary skills and knowledge to excel in her role as an Operational Engineer. Her expertise includes diagnosing and troubleshooting technical issues, which is essential for providing effective support in her current position.
Background
Kanupriya Singh has a background in computer science, which she pursued at Srinivas Institute of Technology. After completing her degree in 2014, she began her career in the technology sector. Since joining Thomson Reuters in 2015, she has gained significant experience in operational engineering, focusing on system and application support.
Responsibilities and Skills
In her role as an Operational Engineer, Kanupriya Singh is responsible for diagnosing and troubleshooting system and application issues. She coordinates with various teams to resolve pending problems and ensures effective communication among shift personnel and support teams. Her skills include problem-solving, technical support, and maintaining service level agreements, which are critical for the smooth operation of systems at Thomson Reuters.