Katelyn Silver
About Katelyn Silver
Katelyn Silver is a Senior Content Strategist at Thomson Reuters, where she has worked since 2017. She has a background in linguistics and general studies, and she manages service tickets, handles escalations, and provides training for the FindLaw content team.
Current Role as Senior Content Strategist
Katelyn Silver currently serves as a Senior Content Strategist at Thomson Reuters, a position she has held since 2017. In this role, she is responsible for managing service tickets related to client websites and in-flight projects. She also handles escalations and site refresh requests, ensuring that client needs are met effectively. Katelyn plays a key role in facilitating meetings and acts as a Subject Matter Expert in selected areas, contributing to the overall success of the content team.
Previous Experience at Thomson Reuters
Before her current role, Katelyn Silver worked at Thomson Reuters as a Digital Print Helper from 2011 to 2012. During her time in this position, she gained valuable experience in the digital content landscape, which has informed her subsequent work in content strategy. This early exposure to the company's operations laid a foundation for her later success in a more senior role.
Education and Academic Background
Katelyn Silver studied at Anoka-Ramsey Community College from 2004 to 2006, where she focused on General Studies and achieved the Minnesota Transfer Curriculum. She then attended St. Cloud State University from 2007 to 2009, earning a Bachelor of Arts (B.A.) in Linguistics. Her academic background provides her with a strong foundation in communication and analytical skills, which are essential in her current role.
Previous Work Experience at Costco Wholesale
Prior to her career at Thomson Reuters, Katelyn Silver worked at Costco Wholesale as a Baker from 2010 to 2011. This role contributed to her diverse work experience and provided her with skills in a fast-paced retail environment. The experience gained in this position adds to her overall professional background.
Contributions to the FindLaw Content Team
In her current role, Katelyn Silver provides training and creates process improvement plans for the FindLaw content team. Her efforts aim to enhance team efficiency and effectiveness, ensuring that content delivery meets the needs of clients. Katelyn's focus on training and process improvement reflects her commitment to fostering a collaborative and productive work environment.