Kathrin Steliga
About Kathrin Steliga
Kathrin Steliga serves as the Lead Product Support Representative at Thomson Reuters in London, where she has worked since 2022. With a strong focus on process improvement and a structured approach to her work, she has held various roles in customer experience and technical support since 2016.
Work at Thomson Reuters
Kathrin Steliga has been employed at Thomson Reuters since 2019, where she currently holds multiple roles. As the Lead Product Support Representative since 2022, she focuses on analyzing and improving processes within her team. Additionally, she serves as the EMEA Customer Experience Team Lead and has held this position for five years. In 2021, she took on the role of EMEA Supervisor & Scrum Master, further contributing to the company's operational efficiency in London, England.
Experience at Confirmation
Kathrin Steliga has been working at Confirmation since 2016 as a Technical Support Consultant. She also serves as the EMEA Customer Experience Team Lead, a position she has held since 2019. Her experience in these roles has equipped her with skills in customer support and team leadership, enhancing the overall customer experience within the organization in Moorgate, London City.
Education and Expertise
Kathrin Steliga completed her A-levels at Gottfried Wilhelm Leibniz Gesamtschule from 2001 to 2003. She furthered her education at Universit, studying Pedagogic and French for two semesters in 2003-2004. Additionally, she attended Berufskolleg Dinslaken in Germany, where she achieved an apprenticeship as an Office Management Assistant from 2004 to 2006. Her educational background supports her structured and organized approach to her professional roles.
Previous Work Experience
Before her current roles, Kathrin Steliga worked at MedicAnimal Ltd. as a Customer Service Advisor from 2013 to 2016. She also completed an internship as a Receptionist at BRABUS GmbH from 2006 to 2007. These positions contributed to her development in customer service and administrative skills, laying the foundation for her current leadership roles.