Katie Lewis, JD
About Katie Lewis, JD
Katie Lewis, JD, is the Digital Experience Lead for Corporates Accounts at Thomson Reuters, where she has worked since 2019. She has a diverse background in customer success and legal roles, including positions at Mid-Minnesota Legal Aid and the University of Minnesota Law School.
Work at Thomson Reuters
Katie Lewis has held multiple roles at Thomson Reuters since 2016. She currently serves as the Corporates Accounts, Digital Experience Lead, a position she has held since 2019. In this role, she aggregates data from various sources to provide insights that support roadmap prioritization and experience development. Prior to this, she worked as a Client Representative - Inside from 2016 to 2018 and as a Corporate Customer Success Manager from 2018 to 2019. In her current position, she also acts as an operations specialist for a pan-Corporates digital program, ensuring a positive customer experience.
Education and Expertise
Katie Lewis earned her Doctor of Law (J.D.) from the University of Minnesota Law School, completing her studies from 2013 to 2016. She also holds a Bachelor of Arts (B.A.) in Economics and Management from the University of Minnesota-Twin Cities, where she studied from 2009 to 2013. Her educational background has equipped her with a strong foundation in legal principles and business management, which she applies in her current role at Thomson Reuters.
Background
Katie Lewis has a diverse professional background that includes various roles in legal and customer service settings. She began her career as a Youth Developer/Camp Leader at YMCA in 2011 and later worked as a Hostess at The Melting Pot Restaurants. Her legal experience includes positions as a Law Clerk at Mid-Minnesota Legal Aid, a Certified Student Attorney & Student Director at the University of Minnesota Law School, and a Judicial Extern for The Honorable Jane Ranum. These roles have contributed to her expertise in customer success and digital experience.
Achievements
In her role at Thomson Reuters, Katie Lewis has focused on identifying opportunities to grow the digital business through data analysis and collaboration. She partners with various teams to support an Agile workflow, advocating for customer needs and contributing to the development of digital experiences. Her ability to aggregate insights from multiple data sources has been instrumental in providing a consolidated view of the Corporates customer, enhancing overall service delivery.