Keena Garvey
About Keena Garvey
Keena Garvey is an Implementation Manager at Thomson Reuters, specializing in tax technology solutions. She holds an MBA and a BS in Management Information Systems from Montclair State University and has extensive experience in technical support and implementation roles across various companies.
Work at Thomson Reuters
Keena Garvey has held multiple roles at Thomson Reuters since 2009. She began as an Implementation Support Specialist, where she worked for two years in Montvale, NJ. She then advanced to the position of Senior Implementation Specialist from 2011 to 2015 in Hoboken, NJ. Currently, she serves as an Implementation Manager, a role she has held since 2015. In her current position, she specializes in implementing ONESOURCE Workflow Manager Suite and ONESOURCE Global Tax Audit Manager, assisting clients in optimizing their use of tax technology tools.
Education and Expertise
Keena Garvey earned her MBA in Information Systems from Montclair State University, completing her studies from 2010 to 2012. Prior to her MBA, she obtained a Bachelor of Science degree in Management Information Systems from the same university, studying from 2006 to 2008. Her educational background provides her with a strong foundation in information systems and management, which she applies in her current role in tax technology.
Background in Technical Support and Analysis
Keena Garvey has extensive experience in technical support and analysis. She began her career as a Help Desk Analyst at IMS Health Relationship Management from 2000 to 2002 in Morristown, NJ. She then worked as a Technical Support Analyst at CIBER from 2002 to 2004 and at PLIVA from 2004 to 2007. Additionally, she served as a Programmer Analyst at Par Pharmaceutical from 2008 to 2009. This diverse background has equipped her with the skills necessary to support clients effectively in her current role.
Client Training and Support
In her role as Implementation Manager, Keena Garvey provides training to clients on new software products related to tax technology. She assists clients in evaluating and improving their current processes surrounding tax technology tools. Her focus is on ensuring that clients maximize the benefits of the systems implemented, which enhances their operational efficiency.