Ken Franklin
About Ken Franklin
Ken Franklin is a Technical Desktop Support Senior Analyst at Thomson Reuters, where he has worked since 2019. He holds a BA in Economics from St. Olaf College and has extensive experience in technical support, particularly in data recovery and security.
Work at Thomson Reuters
Ken Franklin has been employed at Thomson Reuters since 1997. He initially served as a Senior Technical Support Analyst for 18 years until 2015. In this role, he was the primary contact for Data Recovery and Security issues, demonstrating his expertise in these critical areas. In 2019, he transitioned to the position of Technical Desktop Support Senior Analyst, where he continues to apply his skills and knowledge.
Education and Expertise
Ken Franklin studied at St. Olaf College, where he earned a Bachelor of Arts degree in Economics from 1984 to 1988. His educational background provides a solid foundation for his analytical skills and problem-solving abilities. Over the years, he has developed a strong interest in Information Security, dedicating significant time to understanding its concepts and practices.
Background
Ken Franklin has a long-standing career in technical support, particularly within the realm of Information Technology. His tenure at Thomson Reuters has equipped him with extensive experience in identifying and resolving complex issues that often extend beyond standard responsibilities. His role has positioned him as a key resource in addressing technical challenges.
Achievements
Throughout his career at Thomson Reuters, Ken Franklin has played a pivotal role in managing Data Recovery and Security issues. His ability to tackle problems that fall outside designated areas of responsibility highlights his resourcefulness and technical acumen. His ongoing commitment to learning about Information Security further underscores his dedication to professional growth.