Ken Jones
About Ken Jones
Ken Jones is a Senior Collections Analyst and Financial Account Manager at Thomson Reuters, with extensive experience in collections and accounts receivable management across various companies. He has held multiple roles in the finance sector, including positions at Southwest Recovery Services, TGI Fridays, and First Data Corporation, and has a military background as a Military Police Officer in the US Army.
Work at Thomson Reuters
Ken Jones has been employed at Thomson Reuters as a Senior Collections Analyst - Financial Account Manager since 2020. In this role, he manages financial accounts and oversees collections processes. His responsibilities include resolving legacy invoices dated before June 25, 2020, utilizing the Acumatica accounting system. He participates in weekly discussions with finance, sales, executives, and billing teams through Microsoft Teams. His position involves extensive use of various communication platforms for both customer and internal meetings.
Previous Experience in Collections Management
Ken Jones has a diverse background in collections management, having worked in several roles across different organizations. He served as Collections Manager at Southwest Recovery Services, Inc. from 2013 to 2015. Following this, he worked as Credit and Collection Manager at Graebel Van Lines Holdings from 2015 to 2017. He also held the position of Franchise AR and Collection Representative at TGI Fridays from 2017 to 2020. His experience includes managing portfolios with annual receivables up to $500 million and supervising teams of varying sizes.
Educational Background
Ken Jones studied at Chapman University from 1990 to 1993. He also attended the University of Maryland from 1987 to 1990. His educational background includes studies at Normandy Senior High and ITT Technical Institute. This academic foundation has contributed to his expertise in financial management and collections.
Military Service
Ken Jones served in the US Army as a Military Police Officer from 1982 to 1990. His military service provided him with discipline and leadership skills, which he has applied throughout his career in financial management and collections.
Technical Skills and Communication
In his professional roles, Ken Jones utilizes various technical skills and communication platforms. He focuses on resolving legacy invoices and employs the Acumatica accounting system for financial management. He regularly engages in discussions using Microsoft Teams, Skype, Zoom, and softphone applications, facilitating effective communication with colleagues and clients.