Kevin James
About Kevin James
Kevin James serves as the Manager of Order Management for UKI Online at Thomson Reuters, where he has worked since 2021. With extensive experience in order management roles at the company, he possesses strong skills in business process analysis and team leadership.
Work at Thomson Reuters
Kevin James has been employed at Thomson Reuters since 2009, progressing through various roles in order management and fulfillment. Currently, he serves as Manager (Order Management - UKI Online) in Bangalore Urban, Karnataka, India, a position he has held since 2021. Prior to this role, he worked as Assistant Manager (Order Management - UKI Online) from 2019 to 2021 and as Assistant Manager - Order Management (UKI International) from 2018 to 2019. His earlier positions include Escalation Specialist - Order Fulfillment and Order Fulfillment Specialist at various levels, showcasing a comprehensive career in order management.
Education and Expertise
Kevin James holds a Bachelor of Commerce (B.Com) degree from St. Xavier's College, which he completed from 2003 to 2006. He furthered his education with a Master of Business Administration (MBA) from IBS Kolkata, graduating in 2009. His academic background supports his expertise in business process analysis and design, with a focus on process transition, automation, product enhancement, and escalation management. He is skilled in business analysis activities, including requirement gathering and technical documentation.
Background
Kevin James completed his early education at St. Xavier's School in Ranchi, where he achieved his 10th grade from 1988 to 1999. His foundational education laid the groundwork for his later academic pursuits in commerce and business management. Over the years, he has developed strong skills in people management, communication, analytical thinking, and problem-solving, which have contributed to his success in various roles at Thomson Reuters.
Achievements
Throughout his career at Thomson Reuters, Kevin James has demonstrated a strong capability in order management and fulfillment processes. He has held multiple leadership roles, including Team Leader positions in both Order Management and Order Fulfillment. His extensive experience in these areas reflects his commitment to enhancing operational efficiency and customer satisfaction. His knowledge of integration skills further supports his contributions to the organization.