Kody Morales
About Kody Morales
Kody Morales is a Client Services Analyst at Thomson Reuters, where he has worked since 2019. He holds a Bachelor of Science in Business Systems and Analytics and Marketing from La Salle University and has experience in various roles, including business analysis and marketing research.
Current Role as Client Services Analyst
Kody Morales currently holds the position of Client Services Analyst at Thomson Reuters, where he has been employed since 2019. In this role, he is responsible for creating HTML screen mock-ups for functional design documents and presenting these to internal teams and clients. He produces written product user guides and Web-Ex video recordings to train customers on product functionality. Kody also manages a help desk application, Zendesk, to efficiently address and resolve customer issues.
Experience at Thomson Reuters
Kody Morales has significant experience at Thomson Reuters, where he worked as a Business Analyst from 2016 to 2019 before transitioning to his current role. During his time as a Business Analyst, he developed expertise in the C-Track Case Management Solution, serving as a primary product expert for both internal teams and clients. His work involved utilizing Microsoft SQL and Oracle for data migration and analysis, particularly for transitioning client database systems to C-Track database systems.
Previous Work Experience
Before his tenure at Thomson Reuters, Kody Morales gained diverse experience in various roles. He worked at Comcast as a Business Analyst for four months in 2019. Prior to that, he served as a Marketing Research Intern at V. Woods Enterprises, LLC for three months in 2016. Kody also spent two years as a Grocery Team Member at Whole Foods Market from 2014 to 2016 and completed a two-month internship at Bridgestone in 2015.
Educational Background
Kody Morales studied at La Salle University, where he earned a Bachelor of Science (B.S.) degree with a double major in Business Systems and Analytics and Marketing from 2012 to 2016. He also completed his high school education at Haddonfield Memorial High School, achieving a High School Diploma from 2009 to 2012.