Krishna Chaitanya Bhogaraju, Pmp®
About Krishna Chaitanya Bhogaraju, Pmp®
Krishna Chaitanya Bhogaraju is a Manager at Thomson Reuters in Hyderabad, India, with over 18 years of experience in customer product support. He leads the APAC Specialty Support Team for the Confirmation Product, emphasizing secure online solutions for audit balance confirmation requests.
Work at Thomson Reuters
Krishna Chaitanya Bhogaraju has been employed at Thomson Reuters since 2019, progressing through various roles. He currently serves as a Manager, a position he has held since 2022. In this role, he leads the APAC Specialty Support Team for the Confirmation Product, which focuses on providing secure online solutions for audit balance confirmation requests. Prior to his current position, he worked as an Assistant Manager for five months in 2022 and as a Team Lead for three years from 2019 to 2022. His tenure at Thomson Reuters highlights his commitment to customer product support and team leadership.
Education and Expertise
Krishna Chaitanya Bhogaraju studied at NGJC Sec-bad. He possesses over 18 years of experience in customer product support, demonstrating a strong emphasis on knowledge maintenance and client management. His expertise includes managing relationships and stakeholders in multicultural environments, which is crucial in his current role at Thomson Reuters. He is also a certified Project Management Professional (PMP®), further enhancing his qualifications in project management and team leadership.
Background
Before joining Thomson Reuters, Krishna Chaitanya Bhogaraju worked at HSBC Global Technology India as a Customer Service Executive (CSE) from 2005 to 2009. This role provided him with foundational experience in customer service and support, contributing to his extensive background in the field. His career trajectory reflects a steady progression in responsibilities and expertise within the technology and customer support sectors.
Achievements
Throughout his career, Krishna Chaitanya Bhogaraju has consistently achieved Service Level Agreement (SLA) targets, focusing on maintaining high customer satisfaction. His leadership of the APAC Specialty Support Team at Thomson Reuters showcases his ability to manage complex projects and deliver results in a demanding environment. His experience in multicultural settings has further enhanced his capability to manage diverse teams and client relationships effectively.