Kurt Kemmerly
About Kurt Kemmerly
Kurt Kemmerly serves as the VP of Customer Success for Document Intelligence at Thomson Reuters, focusing on revenue growth and customer advocacy. He has extensive experience in various leadership roles across multiple companies, emphasizing coaching and value selling in the SaaS industry.
Current Role at Thomson Reuters
Kurt Kemmerly serves as the Vice President of Customer Success for the Document Intelligence division at Thomson Reuters. He has held this position since 2022 and operates from Houston, Texas. In this role, he is responsible for revenue generation, customer retention, growth initiatives, and advocacy for the Document Intelligence Platform. His focus includes coaching, education, and enablement, which are integral to both strategic and tactical execution within the organization.
Previous Experience at PROFORMANCE, Inc
Kurt Kemmerly worked at PROFORMANCE, Inc in various capacities over a span of ten years. He began as a Senior Systems Engineer from 2001 to 2005, followed by a role as Program Manager from 2005 to 2011. His tenure at PROFORMANCE, Inc provided him with a solid foundation in systems engineering and program management, contributing to his expertise in customer success and operational strategies.
Leadership at Agile Upstream
At Agile Upstream, Kurt Kemmerly held multiple leadership positions from 2011 to 2018. He served as the Director of Professional Services for three years before advancing to Vice President of Business Development, where he worked until 2018. His experience in these roles in the Houston, Texas area focused on business development strategies and professional services, enhancing his skills in customer engagement and service delivery.
Education and Expertise
Kurt Kemmerly earned a Bachelor of Science degree in Quantitative Business Analysis from Louisiana State University, where he studied from 1987 to 1991. His educational background has equipped him with analytical skills that support his professional focus on value selling and quantifying customer pain points within the customer journey framework.
Career Highlights and Impact
Throughout his career, Kurt Kemmerly has played a pivotal role in two successful company exits, showcasing his ability to drive business growth and strategic initiatives. His extensive experience across various organizations, including ThoughtTrace and Mutual of Omaha, has contributed to his comprehensive understanding of customer success and operational excellence in the technology sector.