Kym Morrison
About Kym Morrison
Kym Morrison is a Customer Relationship Manager at Thomson Reuters in Sydney, Australia, with extensive experience in order management and client relations. She has worked with the company in various roles since 2008, specializing in global tax compliance solutions and project management.
Work at Thomson Reuters
Kym Morrison has held multiple positions at Thomson Reuters since 2008. She began her career as a Customer Service Representative, serving for three years until 2011. From 2011 to 2013, she worked as a MAF Consultant. Following this role, she served as an SAP Recovery specialist from 2013 to 2015. Kym then transitioned to the role of Senior Order Analyst, where she worked for four years until 2019. From 2019 to 2021, she was a Local Order Management Knowledge Specialist. Currently, she is a Customer Relationship Manager, a position she has held since 2021 in Sydney, New South Wales, Australia.
Education and Expertise
Kym Morrison specializes in utilizing the ONESOURCE suite of solutions to enhance global tax compliance for clients. She possesses advanced skills in various applications and systems, including SAP, Salesforce, MS Excel, MS Outlook, MS Teams, MS PowerPoint, Salesforce.com, Webex, and JIRA. Kym has expertise in creating business processes and providing analysis on technical issues, focusing on resolving root causes.
Background
Kym Morrison has extensive experience in customer relationship management and order management within the technology and finance sectors. Her career at Thomson Reuters spans over a decade, during which she has developed a strong understanding of client needs and operational processes. Kym's roles have involved significant project rollouts across Australia and New Zealand, particularly during her tenure as an Order Management Knowledge Specialist.
Achievements
Throughout her career at Thomson Reuters, Kym Morrison has been involved in various initiatives aimed at improving customer service and operational efficiency. Her experience in rolling out projects within Australia and New Zealand highlights her capability in managing complex tasks and enhancing client satisfaction. Kym's work in creating business processes and analyzing technical issues has contributed to the resolution of challenges faced by clients.