La Tasha S.
About La Tasha S.
La Tasha S. serves as the Vice President of Technical Support (Tax) at Thomson Reuters, bringing over 20 years of experience in customer service and support. She has a strong background in aligning employee talents with organizational goals and holds four U.S. patents.
Current Role at Thomson Reuters
La Tasha S. serves as Vice President of Technical Support (Tax) at Thomson Reuters, a position she has held since 2021. In this role, she focuses on enhancing technical support services related to tax solutions. Her leadership is instrumental in aligning customer support initiatives with organizational objectives, ensuring high levels of customer satisfaction.
Previous Experience at Thomson Reuters
La Tasha S. has held multiple roles at Thomson Reuters. She worked as Senior Manager of Customer Service for four months in 2018 and later served as Director of Omni-Channel Customer Support and Learning & Development from 2018 to 2021. Additionally, she briefly held the position of Director of Global Technical Support in 2021. Her tenure at the company spans several years, contributing to various aspects of customer engagement and support operations.
Career Background in Customer Support
La Tasha S. has over 20 years of experience in customer service and support. She began her career as a Tax Support Representative at Intuit, Inc. from 1997 to 1999. She progressed through various managerial roles at Intuit, including Manager II for Customer Support and Product Development, and Manager I for Service and Support. Her experience includes significant leadership roles that emphasize customer satisfaction and operational efficiency.
Education and Certifications
La Tasha S. earned a Bachelor of Science degree from the University of Oklahoma. She is also a certified Six Sigma Green Belt, showcasing her expertise in process improvement and quality management. This educational background supports her extensive experience in aligning employee capabilities with organizational goals.
Patents and Innovations
La Tasha S. holds four U.S. patents that focus on enhancing intellectual property and generating revenue. These patents reflect her innovative approach and commitment to advancing business strategies within her field.