Lexi Bernal
About Lexi Bernal
Lexi Bernal is a Senior Team Manager at Thomson Reuters, where she has worked since 2009. She previously held a position in the Service Recovery Team at VXI Global Solutions, Inc. from 2006 to 2009.
Work at Thomson Reuters
Lexi Bernal has been employed at Thomson Reuters since 2009, where she holds the position of Senior Team Manager. In this role, she oversees team operations and ensures effective service delivery. Her tenure at Thomson Reuters spans over 15 years, reflecting her commitment to the organization and her expertise in team management.
Previous Experience at VXI Global Solutions, Inc
Prior to her current role, Lexi Bernal worked at VXI Global Solutions, Inc from 2006 to 2009. She served in the Service Recovery Team, focusing on escalation and assistance. This position allowed her to develop skills in customer service and problem resolution during her three years of employment in Manila, Philippines.
Education and Expertise
Lexi Bernal obtained her Bachelor's degree in Applied Sciences from St. Scholastica's College, where she studied from 2000 to 2004. Additionally, she completed her secondary education at Leyte Institute of Technology from 1996 to 2000. Her educational background provides a foundation for her professional expertise in team management and service recovery.
Background
Lexi Bernal's educational journey began at Leyte Institute of Technology, where she completed her secondary education. She then pursued higher education at St. Scholastica's College, earning a Bachelor's degree in Applied Sciences. Her career began in the customer service sector, leading to her current position at Thomson Reuters.