Liam Wright
About Liam Wright
Liam Wright is a Process Enablement Manager at Thomson Reuters, where he has worked since 2021. He has a background in technical services and product consulting, with a focus on enhancing internal processes and improving efficiency for customer-facing staff.
Work at Thomson Reuters
Liam Wright has been employed at Thomson Reuters since 2008, holding various positions over the years. He currently serves as the Process Enablement Manager in Service Delivery Excellence, a role he has occupied since 2021. In this position, he is responsible for evaluating multiple platforms to enhance internal processes. His focus is on improving efficiency, allowing customer-facing staff to concentrate on their core responsibilities. Prior to his current role, he worked as Manager of Technical Services at Thomson Reuters Elite from 2016 to 2021, and as a Product Consultant from 2008 to 2016, both based in Northampton, United Kingdom.
Education and Expertise
Liam Wright studied at The University of Salford, where he gained foundational knowledge that supports his career in process enablement and technical services. His expertise includes evaluating platforms and improving operational efficiency, which are critical skills in his current role at Thomson Reuters. Over the years, he has developed a strong understanding of service delivery excellence and technical support within the legal and professional services sectors.
Background
Liam Wright's career at Thomson Reuters spans over a decade, during which he has transitioned through various roles that have built his expertise in process enablement and technical services. His tenure began as a Product Consultant, where he worked for eight years before moving into a managerial role. His experience in both technical and customer-facing positions has equipped him with a comprehensive understanding of the needs and challenges within the organization.
Achievements
Throughout his career at Thomson Reuters, Liam Wright has contributed to the enhancement of internal processes and service delivery. His role as Process Enablement Manager involves significant responsibilities, including the evaluation of platforms to improve operational efficiency. These efforts enable customer-facing staff to focus on their primary responsibilities, thereby enhancing overall service quality within the organization.