Libha Joshi
About Libha Joshi
Libha Joshi is a Commercial Excellence Senior Sales Operations Manager at Thomson Reuters, specializing in CRM systems and analytical tools to improve customer satisfaction. With extensive experience in sales operations across various companies, she leads a global team to implement best practices and innovations.
Work at Thomson Reuters
Libha Joshi currently serves as the Senior Sales Operations Manager in the Commercial Excellence division at Thomson Reuters, a position she has held since 2023. In this role, she leads a global team of sales operations professionals, providing strategic insights and operational guidance. Prior to her current role, she worked at Thomson Reuters as a Sales Operations Manager from 2021 to 2023. During her tenure, she focused on enhancing sales processes and implementing best practices.
Previous Experience at PepsiCo
Libha Joshi worked at PepsiCo as a Senior Manager from 2020 to 2021. In this role, she contributed to the company's sales operations and strategy. Her experience at PepsiCo added to her expertise in managing sales teams and optimizing operational efficiency.
Education and Expertise
Libha Joshi holds an MBA in Infrastructure from the TERI School of Advanced Studies, where she studied from 2008 to 2010. She also earned a B.Sc. in Zoology, Chemistry, and Botany from Kumaun University, completing her studies from 2003 to 2006. Her educational background supports her specialization in leveraging CRM systems and analytical tools to enhance customer satisfaction and loyalty.
Career Background
Libha Joshi has a diverse career background in sales operations and analytics. She has held various positions, including Manager of Sales Analytics at Clarivate Analytics from 2019 to 2020 and Sales Operations Specialist at CSC from 2013 to 2016. Additionally, she completed a summer internship at Freie Universität Berlin in 2009. Her experience spans multiple organizations and roles, contributing to her comprehensive understanding of sales operations.
Achievements in Sales Operations
Throughout her career, Libha Joshi has partnered with internal and external stakeholders to implement best practices and innovations in sales operations. She has demonstrated a commitment to enhancing operational efficiency and customer satisfaction through her work in various roles, particularly in leading teams and providing strategic insights.