Libin Yang
About Libin Yang
Libin Yang is a Senior Data and Application Support Executive at Thomson Reuters, with extensive experience in data management and client relations. He has a Master's degree in Accounting from Macquarie University and has previously worked at American Express and Shenzhen Development Bank.
Work at Thomson Reuters
Libin Yang has been employed at Thomson Reuters as a Senior Data and Application Support Executive since 2010. In this role, he focuses on providing support for data applications and ensuring the smooth operation of services. His responsibilities include mentoring and training new analysts, where he organizes and conducts training sessions on Lipper and Eikon. He actively shares current knowledge on these platforms with the Asia Pacific Support team, contributing to the team's overall effectiveness.
Previous Experience at American Express
Prior to his current role, Libin Yang worked at American Express as a Customer/Seller Relationship Representative from 2008 to 2010 in Sydney, Australia. During his tenure, he was involved in managing customer relationships and addressing seller inquiries. Notably, he managed a key project in 2014 that involved transferring business operations from Sydney to Beijing, serving as a communication bridge between the teams in both locations.
Education and Expertise
Libin Yang holds a Master's degree in Accounting from Macquarie University, where he studied from 2008 to 2011. He also earned a Bachelor's degree in Banking, Corporate, Finance, and Securities Law from Shanghai University of Finance and Economics, completing his studies there from 2001 to 2005. His educational background provides a strong foundation for his roles in data support and customer relationship management.
Background in Banking
Before his roles in customer relationship management and data support, Libin Yang worked as a Graduate Management Trainee at Shenzhen Development Bank from 2005 to 2006. This experience contributed to his understanding of banking operations and financial services, which he has applied in subsequent positions.
Client Interaction and Sales Opportunities
In his current role at Thomson Reuters, Libin Yang actively engages with external clients to discover opportunities for up-selling and cross-selling. His daily interactions with clients allow him to identify their needs and propose relevant solutions, enhancing client satisfaction and contributing to the company's sales objectives.