Lilian Diniz Carreira
About Lilian Diniz Carreira
Lilian Diniz Carreira is a Global Support Analyst at Softexpert - Software For Excellence, where she has worked since 2017. She has a diverse background in technical support and education, having held various positions in Brazil, the United States, and Cameroon.
Current Role at Softexpert
Lilian Diniz Carreira currently serves as a Global Support Analyst at Softexpert - Software For Excellence. She has held this position since 2017, contributing to the company's support operations for a duration of seven years. In this role, she is responsible for providing technical support and assistance to clients, ensuring the effective use of the company's software solutions.
Previous Experience in Technical Support
Lilian has a background in technical support, having worked at Rotaexata as a Suporte Técnico for three months in 2016. Prior to that, she served as an Analista De Suporte at Caez for five months in the United States from 2015 to 2016. Her experience in these roles has equipped her with the skills necessary for troubleshooting and resolving technical issues.
Educational Background
Lilian studied at Universidade Da Região De Joinville from 2013 to 2014, completing one year of her education. She continued her studies at Faculdade Cenecista De Joinville from 2015 to 2016, where she also completed one year. Her educational background has provided her with foundational knowledge relevant to her career.
Early Career at Buscapé Company
Lilian began her professional journey as an Estagiário at Buscapé Company, where she worked for one year from 2013 to 2014 in Brazil. This initial experience allowed her to develop skills in a corporate environment and laid the groundwork for her future roles in technical support and analysis.
Experience in Early Childhood Education
Before transitioning to technical roles, Lilian worked as an Educador De Primeira Infância at Ccaa for seven months in Yaoundé, Centre, Cameroon, from 2015 to 2016. This position involved working with young children, highlighting her diverse professional background.