Lin Chen
About Lin Chen
Lin Chen serves as the Technical Client Satisfaction Lead at Thomson Reuters in Toronto, Ontario, Canada, a position he has held since 2017. With a diverse background in database administration and client satisfaction, he has previously worked at notable companies such as J.P. Morgan Chase & Co. and Barclaycard.
Work at Thomson Reuters
Lin Chen has held the position of Technical Client Satisfaction Lead at Thomson Reuters since 2017. In this role, Chen focuses on enhancing client satisfaction through technical support and solutions. Prior to this position, Chen worked as a Senior Database Administrator (DBA) at the same company from 2015 to 2023. Chen's tenure at Thomson Reuters spans a total of nine years, contributing to the company's commitment to delivering high-quality services in Toronto, Ontario, Canada.
Previous Experience at Jpmorgan Chase & Co.
Before joining Thomson Reuters, Lin Chen served as Vice President at Jpmorgan Chase & Co. from 2011 to 2015. In this role, Chen was responsible for overseeing various technical projects and ensuring the smooth operation of database systems. This four-year experience in New York, New York, United States, provided Chen with valuable insights into the financial services sector.
Background in Database Administration
Lin Chen has extensive experience in database administration, having worked as a Senior Oracle DBA at Barclaycard from 2008 to 2011. This role in London, Greater London, United Kingdom, involved managing and optimizing Oracle databases. Additionally, Chen worked as an Oracle professional at Chase Credit from 2006 to 2008, further solidifying expertise in database management.
Education and Expertise
Lin Chen studied at Georgia State University from 1995 to 1997, where Chen gained foundational knowledge in technical and analytical skills. This educational background supports Chen's expertise in database administration and client satisfaction, contributing to a successful career in technology and client services.
Career Progression and Roles
Throughout Lin Chen's career, there has been a consistent focus on technical roles. Chen began as a System Analyst at Lockheed Martin from 1997 to 1998 and later transitioned to Senior Oracle DBA positions at Thomcomp Inc from 1999 to 2006. This progression showcases a commitment to developing technical skills and expertise in database management over the years.