Lisa Edwards
About Lisa Edwards
Lisa Edwards is a Technical Support Representative at Thomson Reuters TAX & ACCOUNTING España, where she has worked since 2015. With approximately 10 years of supervisory experience, she has a diverse background in customer service and retail.
Work at Thomson Reuters
Lisa Edwards has been employed at Thomson Reuters TAX & ACCOUNTING España since 2015. In her role as a Technical Support Representative, she provides assistance and solutions to clients, leveraging her extensive experience in customer service and technical support. Her tenure at Thomson Reuters spans approximately nine years, during which she has contributed to enhancing customer satisfaction and operational efficiency.
Previous Experience at Verizon Wireless
Prior to her current role, Lisa Edwards worked at Verizon Wireless as a Customer Service Representative from 2011 to 2012. During her seven-month tenure, she engaged with customers to address inquiries and resolve issues, further developing her skills in customer service and communication.
Background in Retail and Financial Services
Lisa Edwards has over seven years of experience in the retail industry, which includes her role as an Assistant Manager at Advance America from 2009 to 2011. Additionally, she has two years of experience in providing financial services to the general public, enhancing her understanding of customer needs in financial contexts.
Education and Expertise
Lisa Edwards studied at Michigan State University, where she earned a Bachelor of Science degree in management from 2003 to 2007. This educational background has equipped her with foundational knowledge in management principles, which she applies in her professional roles.
Current Role at National Alamo
Since 2017, Lisa Edwards has also been working as a Rental Sales Agent at National Alamo in Metro Airport. In this position, she utilizes her customer service skills to assist clients with rental needs, contributing to the overall customer experience in the rental industry.